Title: Simple Support Tickets
Author: susheelhbti
Published: <strong>2021년 9월 14일</strong>
Last modified: 2026년 5월 10일

---

플러그인 검색

이 플러그인은 **최근 3개의 주요 워드프레스 출시와 시험 되지 않았습니다**. 워드프레스의
좀 더 최근 버전으로 이용할 때 더 이상 관리되지 않고 지원되지 않고 호환성 문제가 
있을 수 있습니다.

![](https://s.w.org/plugins/geopattern-icon/aistore-support-ticket.svg)

# Simple Support Tickets

 작성자: [susheelhbti](https://profiles.wordpress.org/susheelhbti/)

[다운로드](https://downloads.wordpress.org/plugin/aistore-support-ticket.zip)

 * [세부사항](https://ko.wordpress.org/plugins/aistore-support-ticket/#description)
 * [평가](https://ko.wordpress.org/plugins/aistore-support-ticket/#reviews)
 *  [설치](https://ko.wordpress.org/plugins/aistore-support-ticket/#installation)
 * [개발](https://ko.wordpress.org/plugins/aistore-support-ticket/#developers)

 [지원](https://wordpress.org/support/plugin/aistore-support-ticket/)

## 설명

 1. Support Tickets
     Users can submit support tickets from the front end. Admins manage
    and reply from the backend.
 2. Email notifications
     Automatic email notifications are sent when tickets are created
    or replied to.
 3. Restricted access
     Users see only their own tickets. Admins see all tickets.
 4. Multiple categories
     Tickets can be categorised as Disputed, Support, or Other.
 5. Live Chat
     Admins can use the Live Chat panel for real-time replies on a ticket.

## 설치

 1. Upload the plugin folder to `wp-content/plugins/`
 2. Activate through the Plugins menu in WordPress.
 3. Go to Support Tickets  Settings in the admin menu.
 4. Create three pages with the following shortcodes and select them in Settings:
 5.  * [sst_add_support_ticket] — ticket submission form
     * [sst_list_support_ticket] — list of user’s tickets
     * [sst_ticket_details] — individual ticket detail

## 후기

이 플러그인에 대한 평가가 없습니다.

## 기여자 & 개발자

“Simple Support Tickets”(은)는 오픈 소스 소프트웨어입니다. 다음의 사람들이 이 플러그인에
기여하였습니다.

기여자

 *   [ susheelhbti ](https://profiles.wordpress.org/susheelhbti/)

[자국어로 “Simple Support Tickets”(을)를 번역하세요.](https://translate.wordpress.org/projects/wp-plugins/aistore-support-ticket)

### 개발에 관심이 있으십니까?

[코드 탐색하기](https://plugins.trac.wordpress.org/browser/aistore-support-ticket/)
는, [SVN 저장소](https://plugins.svn.wordpress.org/aistore-support-ticket/)를 확인하시거나,
[개발 기록](https://plugins.trac.wordpress.org/log/aistore-support-ticket/)을 [RSS](https://plugins.trac.wordpress.org/log/aistore-support-ticket/?limit=100&mode=stop_on_copy&format=rss)
로 구독하세요.

## 변경이력

#### 1.1.0

 * Renamed plugin to Simple Support Tickets
 * Fixed: XSS via JavaScript injection of ticket_id parameter
 * Fixed: Stored XSS — replaced html_entity_decode with wp_kses_post
 * Fixed: SQL syntax error (duplicate AND) in front-end close-ticket query
 * Fixed: wp_users join used wrong column u.id  u.ID
 * Fixed: insert_id captured immediately after INSERT for correct ticket ID in emails
 * Fixed: meta http-equiv redirect inside ob_start replaced with wp_redirect + exit
 * Fixed: $_REQUEST replaced with $_POST in all POST handlers
 * Fixed: description column changed from varchar(100) to text
 * Fixed: esc_attr replaced with wp_kses_post for message HTML output
 * Fixed: wp_kses_post used for TinyMCE message/description fields instead of sanitize_text_field
 * Fixed: Capability checks added throughout (manage_options)
 * Fixed: Added ABSPATH guards to all PHP files
 * Added: Basic pagination on ticket list (20 per page)
 * Removed: Dead commented-out socket.io code
 * Removed: Hardcoded contact email from UI

#### 1.0.0

 * First release

## 기초

 *  버전 **1.2**
 *  최근 업데이트: **5개월 전**
 *  활성화된 설치 **10보다 적음**
 *  다음까지 시험됨: **6.8.11**
 *  PHP 버전 ** 7.4 또는 그 이상 **
 *  언어
 * [English (US)](https://wordpress.org/plugins/aistore-support-ticket/)
 * 태그:
 * [customer support](https://ko.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://ko.wordpress.org/plugins/tags/helpdesk/)
   [Support Ticket](https://ko.wordpress.org/plugins/tags/support-ticket/)[ticket system](https://ko.wordpress.org/plugins/tags/ticket-system/)
 *  [고급 보기](https://ko.wordpress.org/plugins/aistore-support-ticket/advanced/)

## 평점

아직 제출된 리뷰가 없습니다.

[Your review](https://wordpress.org/support/plugin/aistore-support-ticket/reviews/#new-post)

[모든  리뷰 보기](https://wordpress.org/support/plugin/aistore-support-ticket/reviews/)

## 기여자

 *   [ susheelhbti ](https://profiles.wordpress.org/susheelhbti/)

## 지원

할 말 있으신가요? 도움이 필요하신가요?

 [지원 포럼 보기](https://wordpress.org/support/plugin/aistore-support-ticket/)