설명
Chatwik Live Chat adds the official Chatwik widget to your WordPress site. Configure your website token and basic widget options from Settings Chatwik in the WordPress admin.
Features
- One-click setup with your Chatwik Website Token
- Enable or disable the widget without removing settings
- Customize bubble position, type, locale, dark mode, and widget style
- Uses the official Chatwik SDK from Chatwik Cloud
- Optionally identify logged-in WordPress (and WooCommerce) users automatically, skipping the pre-chat form
- No tracking or phone-home behavior
Server-side appearance (widget color, welcome message, pre-chat form, and more) is configured in your Chatwik dashboard.
스크린샷
설치
- Upload the
chatwik-live-chatfolder to the/wp-content/plugins/directory, or install the plugin through the WordPress plugins screen. - Activate the plugin through the Plugins screen in WordPress.
- Go to Settings Chatwik.
- Copy your Website Token from Chatwik Settings Inboxes List (Widget Token column for your Website inbox).
- Add your WordPress site domain to Allowed domains in that inbox’s Configuration tab.
- Paste the token, enable the widget, and save changes.
- Visit your site frontend to confirm the chat bubble appears.
FAQ
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Where do I find my Website Token?
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Log in to your Chatwik dashboard, open Settings Inboxes List, and copy the Widget Token from the middle column for your Website inbox. The plugin settings page includes a screenshot of this screen.
-
Why is the widget not showing on my site?
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Check the following:
- The widget is enabled in Settings Chatwik.
- A valid Website Token is saved.
- Your WordPress site domain is listed under Allowed domains in the Chatwik Website channel configuration.
- You are viewing the public frontend (not the WordPress admin).
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Can I use a self-hosted Chatwik instance?
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This plugin connects to Chatwik Cloud at
https://app.chatwik.com. Custom instance URLs are not supported in this version. -
Does this plugin send data to third parties?
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The plugin stores your settings in WordPress and loads the Chatwik widget script from Chatwik Cloud when enabled. It does not send analytics or usage data to Chatwik independently of the widget itself.
-
Yes. Enable Hide message bubble on load in the settings, then use the Chatwik JavaScript SDK methods to open the widget from your theme or custom code.
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What does “Identify logged-in users” do?
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When enabled, a logged-in WordPress user’s name and email are automatically passed to the chat widget, so they don’t need to type them into the pre-chat form. If the site runs WooCommerce and the customer has a phone number on file, that’s included too. This is off by default and has no effect on WooCommerce or its data if the store doesn’t use it — it only reads the current WordPress user’s own account fields. It does not currently support inboxes with HMAC identity validation enabled.
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기여자 & 개발자
변경이력
1.1.0
- Add optional “Identify logged-in users” setting — automatically sends the current WordPress user’s name/email (and WooCommerce phone, if available) to the chat widget.
1.0.2
- Fix screenshot captions on WordPress.org plugin page.
1.0.1
- Add WordPress.org plugin page assets (icon, banner, screenshots).
1.0.0
- Initial release.
- Settings page under Settings Chatwik.
- Frontend embed via official Chatwik SDK.
- Widget customization: position, bubble type, locale, dark mode, and widget style.