gallery-bank

I've purchased the premium edition of Gallery Bank in 2016. It was a one time fee back then. In 2020, I'm trying to update my plugin, and it will not update via the wordpress backend. It simply redirects me to the techbanker website. I suspect this is an issue when they changed their subscription options and price tiers. My request was simply for a link to download the necessary files to update my plugin and I am getting no response. I included my purchase confirmation from 2016. I've followed up 3 times over the course of a week and no response. I guess they simply don't care about a paying customer. This is very disappointing.

I have used this plugin for years and it is a better gallery than what I've found with the more popular products out there. However, one year ago support stopped and the plugin is throwing codes and is not working properly. Until they update and start fixing problems, stay away. If they will come back and make it compatible with up-to-date wordpress etc., it's an awesome product when working properly.

I have the paid version and my user role is administrator. It doesn't let me access the plugin settings. I have paid and haven't received a response from support for over a week. Very bad, very unhappy with the deal.

These guys are a bunch of scammers! We fell into their trap a year ago when we purchased a set of plugins that did not work. We received no help from them… or refund. Then a year later, yesterday they managed to charge us again and have refused to refund the funds. They are located in some obscure country and there is no way of really contacting them, reversing the charges etc. DO NOT USE THESE PLUGINS How they are still listed in the WordPress plugin directory we will never know.

"You will never find a more wretched hive of scum and villainy" These plugins are a mess! Nothing worked properly, then after we cancelled over a year ago, they still managed to charge our account again. We looked at the company and they are based in Estonia? Wow, good luck if your a real business with real issues in the US and First World countries. We do a review of top plugins and services on our blogs and YouTube Channels, we also review some of the worst plugins and companies to watch out for! Guess who is going to be featured with an inside look into the business and real reviews...?

No answer from support. Plugin is not working.