Title: LiveHelp chat Author: LiveHelp The Chat eXperience Published: 2014년 5월 12일 Last modified: 2019년 7월 16일 --- 플러그인 검색 ![](https://ps.w.org/livehelp-chat/assets/banner-772x250.jpg?rev=1125358) 이 플러그인은 **최근 3개의 주요 워드프레스 출시와 시험 되지 않았습니다**. 워드프레스의 좀 더 최근 버전으로 이용할 때 더 이상 관리되지 않고 지원되지 않고 호환성 문제가 있을 수 있습니다. ![](https://ps.w.org/livehelp-chat/assets/icon-256x256.png?rev=1125358) # LiveHelp chat 작성자: [LiveHelp The Chat eXperience](https://profiles.wordpress.org/alaciura/) [다운로드](https://downloads.wordpress.org/plugin/livehelp-chat.zip) * [세부사항](https://ko.wordpress.org/plugins/livehelp-chat/#description) * [평가](https://ko.wordpress.org/plugins/livehelp-chat/#reviews) * [설치](https://ko.wordpress.org/plugins/livehelp-chat/#installation) * [개발](https://ko.wordpress.org/plugins/livehelp-chat/#developers) [지원](https://wordpress.org/support/plugin/livehelp-chat/) ## 설명 * Customer service efficiency: One chat agent may assist several customers at the same time, decreasing waiting times and telephone calls. An agent may trasfer chat conversations to another agent for additional help. When the operator is not available, users can fill in a form that you will receive ad an email. * Customizable layout: In administrator dashboard you may customize the appearance of your live chat window with logo, colors and font of your corporate image. Choose the best button and position for your needs. * Advanced chat features: You may customize your widget with activation rules: show only on some pages, after a chosen time, in defined weekdays… * Compatibility with all browsers and OS: LiveHelp chat is compatible with all major browsers: Internet Explorer(from version 7 onwards), Mozilla Firefox, Google Chrome, Safari both on Windows and Mac. * File Transfer: Transfer files directly via chat. The most common size files ( documents, images) can be transferred from visitor and operator to minimize red tape. No mail blocking attachment. * Complete chat logs available in real time for each connected user: Immediate information about users: the web page from which the request was turned and old chats. * Recorded chat sessions: Recording of the conversations of the past 30 days, useful for monitoring staff, quality of service and the customer’s frequently asked questions. * Advanced analytics: Monitor the performance of your chat, track your e-commerce orders and increase your customer satisfaction. * Competitive costs: No installation costs, only an annual fee with progressive discounts based on the number of chat departments and chat agents. This is the only official plugin for LiveHelp live chat. #### Translations You can add your translations here: [translate.wordpress.org](https://translate.wordpress.org/projects/wp-plugins/livehelp-chat) ## 스크린샷 * [[ * How to install the plugin * [[ * In this panel you can configure the widget on frontend * [[ * Chat window demo ## 설치 1. Click on “plugins” in the left panel, then click on “Add new”. 2. Click on “upload” and select the livehelp.zip file 3. Click on “install now” and then “activate plugin”: You’re ready! As an alternative, you can search Livehelp in plugins panel and then press “install now”. In the left menu now you can see “LiveHelp chat”. In this panel you can configure the widget on frontend. 1. If you don’t have a valid LiveHelp ID, get one for free on http://www.livehelp. it/vedit/pagina.asp?lingua=EN&pagina=1413. You will receive an e-mail with your ID and login data for the admin dashboard (http://server.livehelp.it). 2. Paste the 5-digits ID in widget configuration. 3. Select the button layout and position. 4. Save all and then use the button on the right for open the dashboard and the agent’s login. ## FAQ Q: Why should I use the LiveHelp chat plugin? A: One chat agent may assist several customers at the same time, decreasing waiting times and telephone calls. An agent may trasfer chat conversations to another agent for additional help. When the operator is not available, users can fill in a form that you will receive ad an email. Q: How do I start using LiveHelp chat? A: After installing and enabling the plugin, a new menu button appears in the WordPress left menu. Here you can configure the widget and then see the result on frontend. Q: How do I receive customers’ chat requests? A: After installing the plugin you will find the agent’s login (enable desktop notifications at first login). If you have any questions please contact us: info@livehelp.it http://www.livehelp. it/en/contact-us ## 후기 ![](https://secure.gravatar.com/avatar/15d42c6dab67a060bc2505fac89be5650dc55d380308238dabc3fc1a0e4a4be9? s=60&d=retro&r=g) ### 󠀁[Simple and efficient](https://wordpress.org/support/topic/simple-and-efficient-227/)󠁿 [Marco Milesi](https://profiles.wordpress.org/milmor/) 2019년 7월 10일 Keep up the good work! ![](https://secure.gravatar.com/avatar/116e0dc758f76909250a8fb9a305f471fa9b482211ed087d3d40b4db4269802e? s=60&d=retro&r=g) ### 󠀁[Immediato e funzionale](https://wordpress.org/support/topic/immediato-e-funzionale/)󠁿 [Tony Samperi](https://profiles.wordpress.org/tonysamperi/) 2017년 7월 3일 Perfetta. Si installa in pochi secondi e con pochi click è operativo! ![](https://secure.gravatar.com/avatar/ce7ddca2e0f0369a8409261de70330d7d915922eafdaccc237f2d6581e459ec6? s=60&d=retro&r=g) ### 󠀁[Live Help utile e molto professionale](https://wordpress.org/support/topic/live-help-utile-e-molto-professionale/)󠁿 [kurtcaselli09](https://profiles.wordpress.org/kurtcaselli09/) 2016년 10월 26일 All’inizio ero titubante sull’utilità Live Help come chat sul mio sito aziendale ma presto mi sono ricreduto……. Utilissimo e molto professionale ![](https://secure.gravatar.com/avatar/141b015e15a72a8b565a8fa1cb00f266c3a57a8322210ec5b4566efa90463ab5? s=60&d=retro&r=g) ### 󠀁[robertocatteneo](https://wordpress.org/support/topic/robertocatteneo/)󠁿 [robertocattaneo](https://profiles.wordpress.org/robertocattaneo/) 2016년 10월 24일 Live help Semplicemente stupendo e facile da utilizzare sia su cellulare che su computer. Live help è una forma nuova e interattiva di chattare online con possibilità di chiedere assistenza nel sito in qualunque momento e senza per forza chiamare. Molto pratico, utile e soprattutto efficiente!!! ![](https://secure.gravatar.com/avatar/c755b8a67dee18921af5ecad688738d76e3c249122a3ff03ba2735c1aac76bb2? s=60&d=retro&r=g) ### 󠀁[Facile ed intuitivo!!](https://wordpress.org/support/topic/facile-ed-intuitivo/)󠁿 [rossi3d](https://profiles.wordpress.org/rossi3d/) 2016년 9월 3일 Ottima assistenza, finalmente posso contare su un prodotto italiano al 100%. [ 모든 7 평가 읽기 ](https://wordpress.org/support/plugin/livehelp-chat/reviews/) ## 기여자 & 개발자 “LiveHelp chat”(은)는 오픈 소스 소프트웨어입니다. 다음의 사람들이 이 플러그인에 기여하였습니다. 기여자 * [ LiveHelp The Chat eXperience ](https://profiles.wordpress.org/alaciura/) “LiveHelp chat”(이)가 2 개 언어로 번역되었습니다. 기여해 주셔서 [번역자](https://translate.wordpress.org/projects/wp-plugins/livehelp-chat/contributors) 님께 감사드립니다. [자국어로 “LiveHelp chat”(을)를 번역하세요.](https://translate.wordpress.org/projects/wp-plugins/livehelp-chat) ### 개발에 관심이 있으십니까? [코드 탐색하기](https://plugins.trac.wordpress.org/browser/livehelp-chat/)는, [SVN 저장소](https://plugins.svn.wordpress.org/livehelp-chat/) 를 확인하시거나, [개발 기록](https://plugins.trac.wordpress.org/log/livehelp-chat/) 을 [RSS](https://plugins.trac.wordpress.org/log/livehelp-chat/?limit=100&mode=stop_on_copy&format=rss) 로 구독하세요. ## 변경이력 #### 1.4 * Integrated native WP translation system – New translations available soon! * Minor graphics improvements #### 1.3.6 * Tested with WP **5.2** * Improved strings and naming #### 1.3.4 * Menu icon fixed #### 1.3.3 * Menu icon updated and code refactored #### 1.3.2 * Major refactor to lighten the plugin. #### 1.3.1 * Minor bug fix. #### 1.3.0 * Minor bug fix. #### 1.2.5 * Minor bug fix. #### 1.2.0 * Added dynamic widget with activation rules. #### 1.0.1 * Added a new set of seven buttons. #### 1.0.0 * First stable release ## 기초 * 버전 **1.4.2** * 최근 업데이트: **7년 전** * 활성화된 설치 **10+** * 워드프레스 버전 ** 3.8.1 또는 그 이상 ** * 다음까지 시험됨: **5.2.24** * 언어 * [English (US)](https://wordpress.org/plugins/livehelp-chat/), [Italian](https://it.wordpress.org/plugins/livehelp-chat/), 그리고 [Spanish (Spain)](https://es.wordpress.org/plugins/livehelp-chat/). * [자국어로 번역하기](https://translate.wordpress.org/projects/wp-plugins/livehelp-chat) * 태그: * [Chat Support](https://ko.wordpress.org/plugins/tags/chat-support/)[live chat](https://ko.wordpress.org/plugins/tags/live-chat/) [live chat support](https://ko.wordpress.org/plugins/tags/live-chat-support/) [live help](https://ko.wordpress.org/plugins/tags/live-help/) * [고급 보기](https://ko.wordpress.org/plugins/livehelp-chat/advanced/) ## 평점 별 5점 만점에 5점. * [ 7/5-별점 후기 ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=5) * [ 0/4-별점 후기 ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=4) * [ 0/3-별점 후기 ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=3) * [ 0/2-별점 후기 ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=2) * [ 0/1-별점 후기 ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/livehelp-chat/reviews/#new-post) [모든 리뷰 보기](https://wordpress.org/support/plugin/livehelp-chat/reviews/) ## 기여자 * [ LiveHelp The Chat eXperience ](https://profiles.wordpress.org/alaciura/) ## 지원 할 말 있으신가요? 도움이 필요하신가요? [지원 포럼 보기](https://wordpress.org/support/plugin/livehelp-chat/) ## 기부 이 플러그인이 발전하도록 도우시겠습니까? [ 이 플러그인에 기부하기 ](http://www.livehelp.it/index.asp?lingua=EN)