FAQ

What is GetSocial?

WordPress Social Share Buttons & Analytics Plugin by GetSocial is a social tools plugin that helps websites increase their traffic, social shares, followers and conversions. It can be easily installed on a WordPress website without requiring code.

How do I install GetSocial?

By installing our WordPress Plugin, all features are available to be installed code free. This means you’ll be able to install all of them without having to open the code editor, not even once.

For a more detailed explanation of how to install GetSocial please refer to our video above.

Which social share buttons are available?

The free version of the plugin includes the following social share buttons:

• Facebook share button

• Twitter share button

• Pinterest share button

• WhatsApp share button

• Tumblr share button

• LinkedIn share button

• StumbleUpon share button

• Reddit share button

• Odnoklassniki share button

• Hacker News share button

• Vkontakte share button

• Facebook Messenger share button

• Buffer share button

• Renren share button

• Weibo share button

• Yummly share button

• Draugiem share button

• Email share button

• Printer share button

• Slack share button

• Evernote share button

• Flipboard share button

• Pocket share button

• Skype share button

• WeChat share button

• Xing share button

• Snapchat share button

Is this plugin free?

Yes, GetSocial Share Buttons are now free again! With our free plugin, you get access to all the features listed above.

You may choose to sign up for our Tools plan ($9/month), which grants access to customization, analytics and other sharing features.

What support options do you provide?

Our customers receive priority support. When you reach out to us, you talk to people who’ve built GetSocial, so we want to help you in any way we can. Being a small team means we can’t fix all problems at once, but we always strive to respond to every inquiry as soon as possible.

Is there someone I can talk about GetSocial?

Sure, we’re always here to help. You can contact us at support@getsocial.io or check our Knowledge Base.

Are there any short codes available?

• Share Buttons Bar: [getsocial app=”sharing_bar”]

• Follow Bar: [getsocial app=“follow_bar”]

• Native Share Buttons Bar: [getsocial app=”native_bar”]

• Reaction Share Buttons: [getsocial app=”reaction_buttons”]

Do you have a visits limit?

We do. The visits limit for free accounts is 10K monthly visits. Once you have exceeded this value, the service will automatically stop.

For Tools accounts ($9/month) you have access to all of our features and a limit of 50K visits per month.

If you have over 50K monthly views on your website, please contact us at support@getsocial.io.

How much does the paid version cost?

We sell monthly and annual subscriptions of our product.

Our paid version costs $9/month and it gives you access to ALL of our features. If you choose to pay an annual subscription, the cost will be $6,90/month.

What is different about GetSocial to other plugins and tools?

From the feedback we receive from thousands of users, people join GetSocial for its design, easy installation and great support. Our intuitive interface allows you to install our social media tools with no code required in just seconds. It’s that easy!

You will also get several simple to read dashboards with social analytics about your website. For more information about this, please visit GetSocial.io.

How do I upgrade and pay for GetSocial?

Upgrading your GetSocial account is quick and easy. On your account, you’ll find multiple times our “Upgrade Plan” call to action buttons.

Clicking on one of these buttons will guide you to our pricing page. Here, you’ll find the list of features included on each plan.

After you have decided which plan you want to subscribe to (we recommend the Annual plan as it provides a discount at $6,90/month), you just need to click on “Upgrade” and provide your billing details.

How can I edit color, shape and twitter handle?

Editing color, shape and twitter handle is a customization available only to our paid users. By activating it, all these configurations become available, improving your conversions, awareness & reach. The features where you can edit these configurations are:

• Horizontal Shares & Follow Bar
• Floating Shares & Follow Bar
• Hello Buddy, the intelligent popup
• Mobile Share & Follow Bar
• Image Sharing
• Reaction Buttons

Can I hide GetSocial in specific posts / pages?

Yes, you can! Please read this article on our knowledge base to learn how to exclude the tools from specific pages.

Do I need to sign a long-term contract?

Absolutely not! There are no contracts. Pay monthly, cancel anytime. There are no initiation fees, cancellation costs, license fees or any other charges. If you no longer wish to use GetSocial, you can cancel at any time. At that point, your paid subscription will last until the end of the current monthly billing cycle.

What is your refund policy?

GetSocial services or applications subscriptions, advertising or any other kind of service are non-refundable and GetSocial is not obligated to provide the User a refund at any time. We may, at our discretion, provide credits toward future services or applications subscription, advertising, or any other kind of service charges on a case-by-case basis.